All consumer internet services provided by Signal Direct Communications are on a no term, month to month basis with no long term contracts to sign.
Yes, electrical storms can produce interference which may effect your signal; As well heavy precipitation (snow, rain, etc.) can lower the quality of the signal. The effect of these conditions on your signal depends on distance, obstructions and other contributing factors.
Wireless signal is affected by various factors such as range, obstructions, electrical interference from outside sources and elevation. Any of these factors can contribute to signal issues. Our installers will look at all possibilities and recommend a mounting location to avoid these issues, but sometimes acquiring a signal is not possible.
Many of our customers do self install the equipment, generally it is easier to install than a satellite dish. However self installed equipment has no warranty for signal quality, and any improperly mounted equipment that is damaged will be charged to the customer.